Last Updated: September 2025
This Privacy Policy explains how Sembra Naturals LLC (“Sembra Naturals,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from sembranaturals.com (the “Site”) or otherwise interact with our services (collectively, the “Services”). By using the Services, you agree to this Policy.

Changes to This Privacy Policy

We may update this Policy from time to time for operational, legal, or regulatory reasons. Updates will appear on this page with a new “Last Updated” date.

Notice at Collection: What We Collect and Why

We collect the following categories of personal information from US visitors and customers for the business purposes listed. Identifiers & Contact Info (name, email, phone, billing/shipping address) – Why: Process orders, deliver products, customer support, account/transaction notices, fraud prevention, legal compliance. Commercial Information (order history, products viewed, cart contents, returns) – Why: Fulfillment, customer service, analytics, improving our products, marketing (where permitted). Internet/Network Activity (IP address, device/browser type, pages viewed, referring URLs) – Why: Site functionality, security, analytics, debugging, and (where applicable) advertising/retargeting. Account Credentials (if you create an account: username/password) – Why: Account creation, access control, customer experience. Communications & User Content (support messages, reviews) – Why: Customer support, Service improvement, moderation. We do not intentionally collect sensitive personal information. Please do not submit sensitive data (e.g., SSNs, health info).

Sources of Information

Directly from you (checkout forms, account creation, customer support, reviews). Automatically via cookies, pixels, and similar technologies. Third parties (payment processors, shipping/fulfillment partners, analytics and advertising partners, and our ecommerce platform provider, Shopify).

How We Use Personal Information

We use personal information for purposes including: Provide & improve the Services (process payments, fulfill orders, returns, support). Account management and transactional communications. Security, fraud prevention, debugging, and to protect against malicious activity. Analytics & performance (measure and improve the Site). Marketing & promotions (emails, on-site/off-site ads) where permitted by law; you can opt out of marketing emails anytime via the unsubscribe link.

Cookies and Tracking

We (and service providers) use cookies, pixels, and similar technologies to operate the Site, understand usage, remember preferences, and—where applicable—deliver or measure advertising. You can control cookies via your browser settings; disabling some cookies may affect Site functionality.

How We Share Information

We may disclose personal information to: Service providers (e.g., Shopify, payment processors, fraud prevention, hosting, shipping/fulfillment, customer support, analytics). Business/marketing partners (to help us run campaigns or measure performance). Affiliates and within our corporate group. Legal and safety purposes (compelled disclosures, protecting rights, preventing fraud/abuse). Business transfers (e.g., merger, acquisition, or asset sale). We do not sell personal information. We may engage in practices that can be considered “sharing” for cross-context behavioral advertising under certain US state laws (e.g., showing ads based on your interactions). Where required, you may opt out of such “sharing” as described below.

Your Privacy Rights (US Residents)

Depending on your state (e.g., CA, CO, CT, VA, UT), you may have the right to: Know/Access the categories and specific pieces of personal information we collect and how we use/share it. Delete personal information we maintain about you (subject to legal exceptions). Correct inaccurate personal information. Portability (receive a copy in a portable format, in certain cases). Opt out of targeted advertising (“sharing”), the sale of personal information (we do not sell), and certain profiling. Non-discrimination for exercising your rights. To exercise these rights, contact us at the details below. We may require verification of your identity before responding.

Opting Out of “Sharing” for Targeted Ads

If we use cross-context behavioral advertising, you can request to opt out by emailing Info@sembranaturals.com or using a “Do Not Sell or Share My Personal Information” link (if displayed on the Site). You can also manage cookie preferences in your browser and limit ad tracking via platform settings.

Appeals

If we deny your request (in states where applicable), you may appeal by replying to our decision email with “Appeal” in the subject line.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided personal information, contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Actual retention periods vary by data type and purpose.

Third-Party Sites and Services

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for their content or practices.

Do Not Track

Your browser may send a “Do Not Track” (DNT) signal. Currently, there is no industry consensus on how to respond to DNT, and we do not respond to these signals. We will honor state-specific opt-out preference signals where legally required.

Platform and Service Providers (Shopify)

We run our ecommerce operations on Shopify and use additional service providers for payments, shipping, analytics, and related services. These providers process personal information on our behalf pursuant to their terms and privacy notices.

International Users

Our Services are intended for customers located in the United States. If you access the Site from outside the US, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you agree that your information may be transferred and processed in the United States.

Contact Us

Sembra Naturals LLC
STE 305, 1111b S Governors Ave, Dover, DE 19904, USA
Phone: (209) 882-9215
Email: Info@sembranaturals.com

California Notice (CCPA/CPRA) – Summary of the Last 12 Months

Categories collected: Identifiers/contact info; commercial information; internet/network activity; account credentials (if you create an account); communications/user content. Sources: You; your devices; service providers/partners. Business/commercial purposes: As described above (fulfillment, customer service, security/fraud prevention, analytics, marketing). Disclosures for business purposes: Service providers (payments, shipping, hosting, support, analytics), affiliates, and as legally required. Sale/Sharing: We do not sell personal information. We may “share” for cross-context behavioral advertising as defined by California law; you may opt out as described above. Sensitive personal information: Not intentionally collected; not used for inferring characteristics.